THE Applications and Programs of Electronic Transport & Transport line of business, generated a non-equivalent unique transformation in Electronic Transport Line of Business. This initiated faster, more convenient and efficiency process in terms of cost.
These –easy to download- Applications, through Smart Phones & Digital Tablets, absolutely launched & facilitated easier and faster search operation for cars availability in addition to comparing prices possibility & the process of reservation.
Accordingly, “CABBY” for ELECTRONIC TRANSPORT CO. L.L.C., a fundamentally licensed & registered Company, with Commercial License issued by DED & approved by RTA., to carry out & process the stipulated business in accordance with the granted activity by the Economic Department of Electronic Transport Services in Dubai Government, within operation rules & standards of Transportation Systems & approved Management of Communication Web-Sites in accordance to applicable Regulations of Roads & Transportations’ Authority. And offers its services -through this agreement in accordance to standards of quality & excellence- in providing vehicles for transport & related services, and to operate it through Electronic service request Web-Site (application), to be executed by its own responsibility with professionalism and distinction relying on its earned technical abilities -in this field of activity- to guarantee services’ efficiency.
Whereas “CABBY” for Electronic Transport Services CO. L.L.C., through contracting with other parties, strive to engage as the other professional companies in field of Passengers Transport Services, through group of skilled & professional well reputation & high qualification trained according to highest levels in Cars Driving, Passengers Transport & Customers Services.
Based on that, “CABBY” for ELECTRONIC TRANSPORT SERVICES CO. L.L.C., aim through this agreement to ensure the impotency of adherence to decisions & obligations to regulate relation between “CABBY” for ELECTRONIC TRANSPORT SERVICES CO. L.L.C., and its other clients, presuming that it is the document of standards & principles,
which to consolidate transparency, ensure clients’ participation, and maintain the support of co-operation through identification of consequent responsibilities in order to preserve legal & immaterial rights for all parties according to applicable initials & rules in the United Arab of Emirates.
This agreement, contains most of general applicable conditions for the clients’ usage of services & techniques of “CABBY” for ELECTRONIC TRANSPORT SERVICES CO. L.L.C., including terms of VAT as in the United Arab of Emirates.
Service provider hereby, adhere through this agreement to act by the smart
application and communication web-sites to transport the individuals against
payment with price control to each trip according to prior agreed timeline and
destination. “CABBY” for ELECTRONIC TRANSPORT SERVICES CO. L.L.C., provide the
option to clients & users to apply his / their request for a car / Transport through
the application, with respond to the same with the proper information about
nearest available car to the user / client location and price of trip limitation.
Accordingly, through this application “CABBY” for ELECTRONIC TRANSPORT
SERVICES CO. L.L.C., practice as intermediate against percentage of each transport
operation represented by Partners of Service Provider / Transport / Drivers,
whereas, Passenger apply his request for a CAB and define his trip, at the same
time “CABBY” for ELECTRONIC TRANSPORT SERVICES CO. L.L.C., send that request
to the nearest available company dependent car within geographic compass and
passenger location, thereupon to deduct an amount from the driver payment. The
most important thing -whatsoever- that distinguish the transport contract through
smart applications, being performed between remote contractors through
designed program for operation by smart systems.
Feedback and acknowledgment of this agreement is essential, whereas it include
information about users’/clients’ most important rights & obligations/
commitments, in addition to related issues use of client to “CABBY” for ELECTRONIC
TRANSPORT SERVICES CO. L.L.C., techniques and services in order to promote &
support the level of participation of responsibilities and sharing of most important
accredited decisions by “ CABBY “ for ELECTRONIC TRANSPORT SERVICES CO. L.L.C.,
based on applicable standards & fundamentals in the United Arab of Emirates,
Emirates of Dubai in particular.
Considering that, user / Client access to the service of “CABBY “for ELECTRONIC
TRANSPORT SERVICES CO. L.L.C., and using it will be considered as a confirmation
for a commitment to these terms, which establishes a contractual relation between
both Client / User & “ CABBY “for ELECTRONIC TRANSPORT SERVICES CO. L.L.C., if
Client / User doesn’t agree to these terms, he may not be subsequently obtain or
use services.
“CABBY“for ELECTRONIC TRANSPORT SERVICES CO. L.L.C., - occasionally - may
apply certain supplemental terms to certain services, or / and all services
subsequent to informing client / user of that. Accordingly, these supplemental
terms will be added to the basic terms and to be considered an essential part of it.
“CABBY” for ELECTRONIC TRANSPORT SERVICES CO. L.L.C., reserves the right
–periodically- to amend terms related to its services. These made amendments will
be considered effective upon informing client / user of updated, amended or
supplementary terms. Client / user’s continued access & use of service after being
informed will be considered as confirmation to abide by amended terms.
A brief overview of data collection methods and how to be obtained:
DATA COLLECTION:
“CABBY” for ELECTRONIC TRANSPORT SERVICES CO. L.L.C., collects –NON
CENSORED- Personal Data provided by users for the purpose of using it to meet
needs of business, provide a common mechanism for classifying & using data in
connection with what is stipulated in its privacy policy, that doesn’t affect
individual’s reputation and considered as an asset in order to activate service in
return with distinct efficiency. which in turn subject to privacy under applicable
laws in the United Arab of Emirates, including applicable -Consumer Privacy Lawin the Emirate, Dubai.
While retaining the full right, "CABBY" for ELECTRONIC TRANSPORT SERVICES CO.
L.L.C., to share data with law enforcement agencies in other countries, through
coordination with the competent legal authorities in the United Arab Emirates, in
accordance with "General Data Protection Regulation, and according to the
sequence of priorities and within a specific period by complying with duly followed
standards by the competent authorities.
“CABBY” for ELECTRONIC TRANSPORT SERVICES CO. L.L.C., entitled to provide the
necessary information (including customer contact data) to Companies of Claims
Settlement or Insurance Companies in event of a complaint, dispute or
disagreement, including incidents that occur between customers and external
service providers (This includes drivers of Transport Network companies), where
data is necessary to resolve a complaint, dispute or disagreement, without
prejudice towards the same.
“CABBY” for ELECTRONIC TRANSPORT SERVICES CO. L.L.C., collects Data which
considered as an asset to activate service of the APPLICATION at highest level, data
to be collected through clients / users upon the process to create their own
accounts or updating it, OR by requests through payment option as (GUEST),
includes information as: name, email, contact number, registration name &
password, address, profile, payment method, banking details, (including related
verification information), other documents issued by government departments
that includes related information such as emirates identification card number (E.I.D
NO.), date of birth, in addition to communication data in case of emergency,
user/client setting data, health & fitness book of directory in order to provide
necessary services upon requirement through the application of “CABBY” for
ELECTRONIC SERVICES CO. L.L.C.
“CABBY” for ELECTRONIC TRANSPORT SERVICES CO. L.L.C., preserve to follow the
highest standards of data commutation with respect to the rights of users / clients
and to protect their privacy besides secrecy of data and their rights within
applicable standards & principles in the United Arab of Emirates, and in Emirates
of Dubai in particular, considering that all (non-personal) data are exchangeable as
an open data format upon requirement.
“CABBY” for ELECTRONIC TRANSPORT SERVICES CO. L.L.C., has the right to collect
verification information of Drivers criminal & security background upon applying
for membership through driver / criminal record of data (according to permits by
applicable law in the United Arab of Emirates, and in the Emirates of Dubai in
particular. Also, statues of License, known aliases and previous addresses, Data
may be collected by an authorized agent on behalf of “CABBY” for ELECTRONIC
TRANSPORT SERVICES CO. L.L.C., upon requirement.
“CABBY” for ELECTRONIC TRANSPORT SERVICES CO. L.C., has the right & entitled to
obtain Drivers following documentation: scanned copies of the Emirates
Identification Documents, users / clients personal photos and / or Identification
Documents issued by entitled Government Departments, and personal identity
documents as driving license & passports, which can be used as prove and verify
identity & document within the applicable rules of security and safety systems in
the United Arab of Emirates, and Emirates of Dubai in particular.
The same applies to collecting demographic data such as date of birth (age), gender
& occupation / profession, this might be done upon receipt of service or to be
presented as per request of user / client. Also, “CABBY” for ELECTRONIC
TRANSPORT SERVICES CO. L.L.C, entitled to collect other information such as:
group of age, family structure, etc., through users’ / clients’ survey of opinion, for
the purpose of using it to provide services that might attract users’ / clients’
attention and be at their interest.
“CABBY” for ELECTRONIC TRANSPORT SERVICES CO. L.L.C., collects trip itinerary
information, including times and dates of subsequent trips and routs co-ordinates.
“CABBY” for ELECTRONIC TRANSPORT SERVICS CO. L.L.C., collects accurate or
approximate data to about drivers’ locations through their devices, which must be
connected to the system upon activating the service.
“CABBY” for ELECTRONIC TRANSPORT SERVICES CO. L.L.C., collects data for the
purpose of development & quality in firm outline & efficiently in order to raise level
of standards to benefit from positively being provided service to facilitate the
procedures of accessing it upon requirement in order to improve presented
services to help others for the purposes of safety & fraud prevention in addition to
maintain the security of its services & users / clients.
“CABBY” for ELECTRONIC TRANSPORT SERVICES CO. L.L.C., relies on collected data
in order to improve, develop, customize and maintain its services.
“CABBY” for ELECTRONIC TRANSPORT SERVICES CO. L.L.C., relies on obtained data
for the purpose of facilitating transportation and other reliable services. Also, it is
used for the purposes of enhancing users’ / clients and services safety & security.
In addition to supporting users / clients & enabling communication between them,
also used for marketing & advertising purposes, as well as sending them nonmarketing communications. “CABBY” for ELECTRONIC TRANSPORT SERVICES CO.
L.L.C., use it for the purpose of research and development, also with regard to
managing & improving quality on an ongoing basis, with adhering to necessary legal
procedures accordingly.
Data can be shared & re-used, upon requirement in order to improve quality of
services, and raising level of data share efficiently and effectively, re-use it and
ensure quality of data and benefit the most by using actual & semi-actual data
within applicable standards & principles in the United Arab of Emirates, Emirate of
Dubai in particular.
“CABBY” for ELECTRONIC TRANSPORT SERVICES CO. L.L.C., preserve to ensure fully
apply of principles of all smart data & increase efficiency with regard to users’ /
clients’ smart data management for the purpose of providing a high level of shared
services to all users / clients and continuous improving of services effectiveness,
and linking procedures of making decisions through benefits from the extracted
insights & levels of accuracy and quality of these data by facilitating procedures of
collecting & analyzing it according to work requirements of smart data & expected
results to apply standards according to applicable rules & principles in the United
Arab of Emirates, Emirates of Dubai in particular.
“CABBY” for ELECTRONIC TRANSPORT SERVICES CO. L.L.C., initially may use these
users’ / clients’ smart data to create accounts and later upon updating it. Also, in
order to enable highest level of quality & efficiency of transport, services and other
options, as the use of data of location navigation and the operation of passengers
transporting, arrival expected timing and ability to follow-up the achieved process
of transport.
Sharing of data with passengers such as driver first name, car information, aim to
facilitate transfers, profile of users and details of the trip in order to share
information of expected time of arrival and spit of fare, in addition to users’ /
clients’ evaluation & opinions with regard to receipt of services, whether negatively
or positively for the purpose of improving it.
Also, its used to match available drivers to users requesting services. So, users’ /
clients’ matching process will be according to availability and location / proximity,
and users’ / clients’ preference settings and others factors such as possibility of
accepting a trip based on their behaviour or their previous preferences.
Besides, data can be used to award some features that includes special categories
such as “people of determination”, as well as to provide the facility of Dynamic
Pricing where trip prices to be calculated based on factors such as timing &
estimated distance expected routs, estimated traffic statues and current number
of users / clients who require services or present it.
Also, “CABBY” for ELECTRONIC TRANSPORT SERVICES CO. L.L.C., use these data in
order to process payments and facilitate cars insurance solutions or financing and
electronic billing system.
“CABBY” for ELECTRONIC TRANSPORT SERVICES CO. L.L.C., benefits from collected
data to process necessary procedures to maintain its services including software
errors troubleshoot and operational system.
“CABBY” for ELECTRONICTRANSPORT SERVICES CO. L.L.C., provide abovementioned activities being essential to fulfill terms of agreements with users /
clients and to compatible with these usages, or based on being essential for the
purpose of legitimate benefits of “CABBY” for ELECTRONIC TRANSPORT SERVICES
CO. L.L.C., and its USERS / CLIENTS.
“CABBY” for ELECTRONIC TRANSPORT SERVICES CO. L.L.C., greatly preserve that
use of data to be within help framework to maintain -within applicable
fundamental rules & principles in the United Arab of Emirates, and the Emirates
of Dubai in particular-, safety and security of its users / clients as well as its services,
through verification of its users / clients identity and eligibility to transport means,
including review and verification of drivers and / or passengers security & general
background (un secured).
CABBY” for ELECTRONIC TRANSPORT SERVICES CO. L.L.C., use files of cookies and
other identification techniques through its application, websites, e-mails, & adds
through net, for explained purposes in application which is small text files stored
on browsers or devices by websites and internet media and advertisements. Also,
“CABBY” for ELECTRONIC TRANSPORT SERVICES CO. L.L.C., use cookies files &
similar techniques for the purpose of users’ / clients’ authentication, preferences
& settings, define category of content, provide & measure the effectiveness of
advertising campaigns, in addition to analyzing location traffic statues & direction
roads & locations co-ordinates, understand the general online behaviour &
interests of people who interact with its services.
Also, “CABBY” for ELECTRONIC TRANSPORT SERVICES CO. L.L.C., may allow others
on their behalf, to present services of public measuring & analyzing, display
advertisements online, and track performance of these ads and report on whether
positive or negative. These entities may use cookies or other techniques to identify
users / clients devices & web references and its websites by use of their own
cookies for more information regarding use of cookies & other techniques, for the
purpose of marketing, improvement of services, expanding net-work of users /
clients, achievement of smart data goals to ensure presenting the best results &
highest level of performance of communication, co-ordination & communication
responsibilities in a safe and reliable way to develop methods of providing support
and innovation.
Besides, some of “CABBY” for ELECTRONIC TRANSPORT SERVICES CO. L.L.C.,
services and advantages, requires sharing of data with another users / clients or
based on user / client request, also its entitled to share data with its belonging
companies and its partners. As well as legal causes regarding claims and disputes
according to applicable rules & principles in the United Arab of Emirates, and in the
Emirates of Dubai in particular.
“CABBY” for ELECTRONIC TRANSPORT SERVICES CO. L.L.C., entitles to share data
with other users / clients, including sharing as per the following:
First name of passengers, their evaluation, pick-up/drop-off-locations with driver.
First name of service recipient, in addition to sharing of evaluations & comments
or other information by law extent, as well as upon user’s / clients drop-off.
First name of main passengers & other passengers on carpool ride, also primary
passengers on carpool might see the drop-off location for other passengers.
Regarding drivers, data may be shared with passenger / passengers, user / client,
including name, photo, model of car, colour, license plate, car photo, location
(before & during trip), users’ / clients’ average of evaluation, total number of trips,
duration being registered drivers, contact information, profile of driver including
praise & positive evaluation, in addition to other presented previous comments by
users / clients.
Data can be shared based on user / client request, such as location, trip information
and in case of fare-share with a friend or other party, taking into consideration
obtained approval on such process according to applicable fundamental standards.
Data can be shared based on user / client request with Traders or business
associates of “CABBY” for ELECTRONIC TRANSPORT SERVICES CO. L.L.C., and their
users / clients, regarding promotions or completions (upon availability), emergency
services, firefighting, ambulance services or some certain incidents. For more
information, kindly approach, article of: (selection & transparency) AND
(participation of emergency department).
“CABBY” for ELECTRONIC TRANSPORT SERVICES CO. L.L.C., can carry out the supply
of passengers with receipts contain information such as details of payments, first
name, photo, route map & trip co-ordinate. And may include other information
about those receipts as per law requirement.
For those who participate in “CABBY” for ELECTRONIC SERVICES CO. L.LC., rewards
program (upon availability), eligible users / clients for rewards personal data will be
shared with rewarder.
user / client, such as number of trips, this will be within the appropriate limit to
determine value of reward.
Data can be shared based on user / client request, such as location, trip information
and in case of fare-share with a friend or other party, taking into consideration
obtained approval on such process according to applicable fundamental standards.
Data can be shared based on user / client request with Traders or business
associates of “CABBY” for ELECTRONIC TRANSPORT SERVICES CO. L.L.C., and their
users / clients, regarding promotions or completions (upon availability), emergency
services, firefighting, ambulance services or some certain incidents. For more
information, kindly approach, article of: (selection & transparency) AND
(participation of emergency department).
Regarding “cabby” for ELECTRONIC TRANSPORT SERVICES CO. L.L.C., power to retain or delete data of users / clients, as long as necessary based on abovedescribed purposes, including presenting services & adhere to legal obligations, period can be defined based on type of data & users’ / clients’ category, to which these data relates & based on purposes it was collected for. Also, it can be according to legal, regulator, safety requirements, security and fraud prevention or considering issues related to the user / client account such as due credit, claims or unsettled-dispute for example, data will be retained as long its necessary to provide services for the life of users’ / clients’ account as well as their profile and credentials for a period of seven years - if necessary – to comply tax requirement, the same thing regarding drivers trip information, trips co-ordinates for limited periods for the safety (based on necessity) for safety and fraud prevention purposes. The same goes for drivers’ incomplete requests will be retained for one year, and data of drivers rejected requested will be retained for seven years after deleting requests account – if necessary – for safety, security & fraud prevention or comply with legal requirements or for the reason of issues related to users’ / clients’ account (as due credit, claim or unsettled-dispute).
User / client will be fully responsible to maintain confidentiality of his account.
To ensure accessibility to most of services aspects, user / client must register in
order to obtain an effective personal account for user services, user / client must
be at least (18) years old and must have reached the age of majority to be able to
obtain services & deal responsibly with the account. Account registration requires
providing certain information to “CABBY” for ELECTRONIC TRANSPORT SERVICES
CO. L.L.C, such as personal information: name of user / client & address, mobile
phone number, age in addition to one correct and reliable payment method, either
a credit card or a guaranteed and acceptable payment partner, and the user /client
agrees on his part to write down and enter required information and data
completely and accurately, and to maintain update of his private account data, also
to keep constant update manner. Including setting a valid payment method, failure
to comply with providing correct data and update it upon necessity, including
specifying of secured payment method leads to user / client inability to obtain or
use services, which may lead to “CABBY” for ELECTRONIC TRANPORT SERVICES CO.
L.L.C., take necessary action to suspend or terminate all user / client granted
services, besides holding him full responsibility against all conducted activities in
name of user / client account with all consequences accordingly. Also, User / client
agrees to maintain security and confidentiality of USER name and PASSWORD of
his account, has no right to own or manage more than one account unless allowed
by “CABBY” for ELECTRONIC TRANSPORT SERVICES CO. L.L.C, otherwise in written
document.
Rregarding drivers, their accounts will be deleted – generally – within 90 days from
deletion request, except cases where retention is necessary for any of abovementioned reasons.
As “CABBY” for ELECTRNOC TRANSPORT SERVICES CO. L.L.C., fundamentally subject to legal & regulatory requirements related to drivers, this means – generally – that it has the right to retain their accounts after deletion request, for the entire period of fundamentally applicable legal retention according to Law in the United Arab Emirates & in the Emirate of Dubai in particular.
Transparency approach is based on express information on appropriate time upon
request unless there are strong specific reasons to prevent that. POLICY OF
“CABBY” for ELECTRONIC TRANSPORT SERVICES CO. L.L.C., participate through
large-mindedness and visibility about its policy & presented consultation to users /
clients to enhance credibility and raise exchange of trust, facilitate deals &
applicable procedures. Transparency assist to improve company performance &
operation proficiency & fluency, in addition to avoid of difficulties errors.
“CABBY” for ELECTRONIC TRANSPORT SERVICES CO. L.L.C., provides detailed
information through its website and application about the guidelines regarding
everything that related to its supposed activity, so each user will have ability to
access and / or control collected data through privacy settings, device permissions,
and evaluations pages within the application. Also, it allows them to request access
to their data or copy it, modify or update their accounts, request the Company to
restrict data process of user/ client.
“CABBY” for ELECTRONIC TRANSPORT SERVICES CO. L.L.C., enables sharing of actual
/ live location at the actual time from their devices with services of: police,
emergency, firefighting /civil defense & ambulance. These data may include
approximate location co-ordinates at call time to emergency, car details: model,
colour, registration plate, passenger name, contact number, pick-up location &
driver name. Passengers can enable / disable this option through setting >
Location, or Safety Centre.
Drivers can enable / disable sharing of emergency data through application settings
> list of sharing of emergency data, or group of safety tools.
UPDATE OF TRIP & ACCOUNTS:
“CABBY” for ELECTRONIC TRANSPORT SERVICES CO. L.L.C., provides users / clients
trip status notifications & updates of activity on their accounts. Theses
notifications are essential part from use of application and cannot be suspended.
However, users / clients can select the how they receive notification of service
through settings list >privacy.
DISCOUNTS & NEWS:
Users / clients can enable “CABBY” for ELECTRONIC TRANSPORT SERVICES CO.
L.L.C., payment notifications about especial offers presented by company.
Those who selected updates of this notification to receive updates upon applying
important changes to be notified in advance with the new modification through
application, or through other means such as e-mail. We encourage users / clients
to review this notification frequently in order to obtain latest updates of
information about use of privacy option with us.
Official WEBSITE of the company as the official plat-form of “CABBY” for ELECTRONIC TRANSPORT SERVICES CO. L.L.C.: https://cabby.tech
“CABBY” for ELECTRONIC TRANSPORT SERVICES CO. L.L.C., will not process any
deals or commercial trades or to provide services to (FAC) Office of Foreign Assets
Control), and sanctioned countries in accordance and based to applicable law in the
United Arab of Emirates.
User / client will be fully responsible to maintain confidentiality of his account.
Privacy policy page should have the below statements:
All credit/debit cards detail and personally identifiable information will NOT be
stored, sold, shared, rented or leased to any third parties.
The official website as the official plat-form of “CABBY” for ELECTRONIC
TRANSPORT SERVICES CO. L.L.C., will not pass any debit/credit card details to third
parties.
User / client will be fully responsible to maintain confidentiality of his account.
Privacy policy page should have the below statements:
All credit/debit cards detail and personally identifiable information will NOT be
stored, sold, shared, rented or leased to any third parties.
The official website as the official plat-form of “CABBY” for ELECTRONIC
TRANSPORT SERVICES CO. L.L.C., will not pass any debit/credit card details to third
parties.
Users / clients of “CABBY” for ELECTRONIC TRANSPORT SERVICES CO. L.L.C., to
understand that regarding the use of its services leads to imposition of fees in
return for services obtained from an external service provider. “CABBY” for
ELECTRONIC TRANSPORT SERVICES CO. L.L.C., to facilitate to users’ / clients
payment of applicable fees on behalf of the external provider BEING payments
collection agent of third party service provider’s, payment of fees in this manner to
be considered as effective as if payment been processed directly by user / client to
the external service provider, and fees will include applicable taxes as stipulated by
law.
All paid fees are final and non-refundable unless “CABBY” for ELECTRONIC
TRANSPORT SERVICES CO. L.L.C., specifies otherwise, all fees will be due with
immediate effect. “CABBY” for ELECTRONIC TRANSPORT SERVICES CO. L.L.C., will
facilitate payment process by using user / client preferred Payment method
specified in his account, after which “CABBY” for ELECTRONIC TRANSPORT
SERVICES CO. L.L.C., send payment receipt via e-mail as agreed between both.
“CABBY” for ELECTRONIC TRANSPORT SERVICES CO. L.L.C. reserves the right to
create, cancel or review transport fees at any time according to absolute discretion
of “CABBY” for ELECTRONIC TRANSPORT SERVICES CO. L.L.C. Moreover, user /
client acknowledges and accepts that fees may be increased due to high demand.
Debit and credit cards, visa, MasterCard or accepted payment partner, for payment
in U.A.E. Dirham.
“CABBY” for ELECTRONIC TRANSPORT SERVICES CO. L.L.C., will not trade with or
provide any services to OFAC (Office of Foreign Assets Control) and sanctioned
countries in accordance with law the of United Arab of Emirates. User / client who
use the website are not allowed to permit minors under age of (18) years to register
as a user / client of the website and not allowed to deal with or use it.
account holder must retain a copy of transactions records & policies of trader rules.
User / client is fully responsible for the confidentiality of his account.
Card Holder must retain a copy of transaction records and merchant policies and
rules.
Implementation of duly followed instructions of Federal Tax authority in the United Arab of Emirates, and in the Emirate of Dubai in particular. Value of added tax (VAT) on the total transportation fare is calculated based on prevailing rate. In event of any amendment to these instructions, or updates to data related to that, and this change applied retroactively, “CABBY” for ELECTRONIC TRANSPORT SERVICES CO. L.L.C., will seek to refund value added tax (VAT) from amounts that may later be returned to the Company by Federal Tax Authority.
“CABBY” for ELECTRONIC TRANSPORT SERVICES CO. L.L.C., will not provide any guarantees for recovery of calculated amounts of value-added tax (VAT) on entire transportation fare by Federal Tax Authority in the United Arab of Emirates.
User / client agrees -for his part-, to indemnify and hold “CABBY” for ELECTRONIC
TRANSPORT SERVICES CO. L.L.C., its officers, directors, employees and agents
harmless from all claims, losses, liabilities and expenses (including fees of attorney)
that may result due to his use of services.
User / client breaching or violation to any of conditions.
Using “CABBY” for ELECTRONIC TRANSPORT SERVICES CO. L.L.C., as user / client
user content.
User / client violation to the rights of any of the external parties, including external
service providers.
User / client acknowledges & accepts his full consent not to provide any defamatory user, slanderous, hateful, violent, obscene, illegal, pornographic or offensive or any other outline, or any content that would offend laws and regulations or otherwise, this governed by fundamentally applicable law in the United Arab of Emirates, and in Emirates of Dubai in particular.
In event of any dispute, it is to be resolved amicably, and if amicable means do not succeed DUBAI courts specialized to resolve arises disputes between service provider, drivers, consumers (users / clients), according to fundamentally applicable law in the United Arab of Emirates, and in the Emirates of Dubai in particular.
“CABBY” for ELECTRONIC TRANSPORT SERVICES CO. L.L.C., will not be responsible
for indirect, incidental, special exemplary, punitive or consequential damages,
including loss of profits, loss of data and information, personal injury or damage to
property related to and resulted in any way from the use of “CABBY” for
ELECTRONIC TRANSPORT SERVICES L.L.C., electronic services, even if been
informed with possibility of occur of such damages, “CABBY” for ELECTRONIC
TRANSPORT SERVICES CO. L.L.C., will not be responsible for any damages or losses
arises due to:
User’s / client’s use of, reliance on, or inability to access the service or using it.
Any Commercial transaction or relation between user / client and an external
service provider, even if “CABBY” for ELECTRONIC TRANSPORT SERVICES CO. L.L.C.,
been informed of possibility of such occurring damages. “CABBY” for ELECTRONIC
TRANSPORT SERVICES CO. L.L.C., will not be responsible for delays or failures arising
due to causes beyond its reasonable control or otherwise. User / client –for his
part-, acknowledges that third party transportation services providers who provide
these requested services through some means of orders may provide ride-sharing
services or transportation services from peer-to-peer, and that they may not be
licensed or authorized professionally, and under no circumstances “CABBY” for
ELECTRONIC SERVICES CO. L.L.C., may total liability towards user / client in relative
to services ONE THOUSAND DIRHAMS, (as minimum) against repair and cleaning
fees. User / client will bear full responsibility for the cost of damage repair due to
use of services included in his account in excess of resulted damages from normal
misuse and necessary cleaning in event that external services provider reports
about his need for repair or clean, and request is approved by “CABBY” for
ELECTRONIC TRANSPORT SERVICES CO. L.L.C., based on its reasonable estimate.
“CABBY” for ELECTRONIC TRANSPORT SERVICES CO. L.LC., reserves the right to
facilitate the cost of repair on behalf of external services provider using specified
payment method in user / client account, and to be transferred by “CABBY” for
ELECTRONIC TRANSPORT SERVICES CO. L.L.C., to the relevant service provider and
will be considered as non-refundable.
Driver will receive a commission of (78%) of each completed trip, and “CABBY” for
ELECTRONIC TRANSPORT SERVICES CO. L.L.C., has the right to reduce & increase
this percentage according to income to be achieved, classifying commission as
dynamic.
Driver must be connected to internet -on request- at least for (25) days per month,
to maintain his rewards program.
Driver must achieve & complete, at least (30) trips per month to maintain his
rewards program.
Any breaching or violation to mentioned terms & conditions will cancel rewards
program. Thus, driver will only receive his share of trips value without a reward in
next month till further notice.
This application includes all users / clients of electronic services of “CABBY” for
ELECTRONIC SERVICES CO. L.L.C., unless they use service covered by a separate
privacy notice, noting that notice includes following categories exclusively:
PASSENGERS: Individuals who request or receive transport service and related services through their account with “CABBY” for ELECTRONIC SERVICES CO. L.L.C.
DRIVERS: Individuals who provide transportation to passengers individually or through transportation partner companies.
TRANSPORT PERSONNEL: Individual / drivers who provide services through application of “CABBY” for ELECTRONIC TRANSPORT SERVICES CO. L.L.C.
Provided services by “CABBY” for ELECTRONIC SERVICES CO. L.L.C., constitute a technical plat-form that enables users of its mobile phones application and websites services, which are available as provided services each of referred to as an application, to manage the co-ordination and scheduling of transportation and logistical services with external independent parties provider of these services, including external service provider and external independent logistic service provider according the agreement with “CABBY” for ELECTRONIC TRANSPORT SERVICES CO. L.L.C., or some of its sub-partners (external service providers), service to be provided for the personal uncommercial use of user / client, unless “CABBY” for ELECTRONIC TRANSPORT SERVICES CO. L.L.C., agree otherwise in separate written agreement with user / client who acknowledges in return that “CABBY” for ELECTRONIC TRANSPORT SERVICES L.L.C., do not provide transport services or logistic services or operate as a transport company, and all transport services or logistic services provided by external independent contractors those do not work for “CABBY” foe ELECTRONIC TRANSPORT SERVICES CO.L.L.C.,
User / client has no right to remove any copyright, trademark or other proprietary notices from any part of the services or reproduce the service, modify, make derivative works of, distribute, license, lease, sell, resell, transfer or display services, publicly, broadcast, circulate, publish or exploit in any other way, except as expressly permitted by “CABBY” for ELECTRONIC TRANSPORT SERVICES CO. L.L.C., or tampering with, reverse engineering, or disassembling its codes, except as permitted by applicable law in the United Arab of Emirates, and in the Emirates of Dubai in particular, or create a link to any part of the services, mirror or frame any part of it, or create or cause to be created any programs or scraping, indexing, scanning, or otherwise exploiting any part of the services, or burdening or hindering the operation or function of any part of the service, inappropriate manner services, or attempt to gain unauthorized access to the services or damage any of its aspects or any of the systems and networks that related to.
Acknowledges that it is possible to ease portion of services as available under brand of “CABBY” for ELECTRONIC TRANSPORT SERVICES CO. L.L.C., or request options associated with logistic transport services, including sorts of transportation services currently referred to as “CABBY” for ELECTRONIC SERVICES CO. L.L.C., and acknowledges that possible to provide services through this brand or by request options or in connection with independent external service providers (third party), including network company drivers or holders of permits according Transport Charter or holders of similar transport permits or license.
Services can be provided or facilitate access to, in conjunction with services and content of external parties (including advertising / publicity), which are not subject control of “CABBY” for ELECTRONIC TRANSPORT SERVICES CO. L.L.C., (including advertising / publicity), and acknowledges validity acceptance of terms & conditions of the usage & different privacy policy, other than usage of third-parties (external parties) services & content. “CABBY” for ELECTRONIC TRANSPORT SERVICES CO. L.L.C., do not approve services and content of third-parties (external parties), and do not bear towards any of third-parties (External parties), in addition to that, it considers (Apple) and (Google) and (Microsoft Corporation) or (Black Berry Ltd.) and / or (associated companies) respective subsidiaries, affiliates and international companies are external beneficiaries of this contract if any access to the services using applications designed specifically for mobile phones devices running operation system of (Apple IOS) or (Android) or (Microsoft Windows) or (Black Berry Ltd.) respectively. These external beneficiaries are not considered as parts of this contract, and will not be responsible to provide services or support it in any way. Access to services using these devices is subject to stipulated terms & conditions in applicable terms of service of external beneficiary.
Services is not obtainable for use by individuals under (18) years of age, and user /
client is not entitled to authorize anyone or enable others to use his account.
Individuals under (18) years of age not allowed to obtain transport services and
logistic services through external providers unless they are accompanied by user /
client. Also, user / client is not permitted to waive of his account or to transfer its
ownership to another individual or entity.
Also, user / client is obligated to agree to abide by, comply with the entire
fundamentally applicable law & rules in the United Arab of Emirates, in the Emirate
of Dubai in particular, upon using services that provided by “CABBY” for
ELECTRONIC TRANSPORT SERVICES CO. L.L.C., except to be for Legal purposes (for
example, but not as conclusion: not to transfer illegal dangerous materials), user /
client has no right, upon use of granted obtained services to cause harm, damage,
or disturb or harass other or cause property damage, whether to external or any
other parties.
In some cases, it may be necessary to user / client to provide proof of identity to
be enabled to access or use services, and he must understand that if he reject
request of identity proof he will not be entitled for use of services & will be
prevented to obtain & use all of it.
Once account is created, user / client agrees that services may send him some informational text messages as a normal part of business context of his use of services. User / client has the right to refuse – at any time - receipt of text messages by “CABBY” for ELECTRONIC TRANSPORT SERVICES CO. L.L.C., (upon availability), through forwarding an e-mail to “CABBY” for ELECTRONIC TRANSPORT SERVICES CO. L.C, in this regard explain through that his unwillingness to receive more of these messages, and to include his mobile number on which he receives messages, and to acknowledge, on his part that refusal to receive these messages may affect his use of services; some of or all of it in general.
SUBJECT TO AVAILABILITY
“CABBY” for ELECTRONIC TRANSPORT SERVICES CO. L.L.C., entitles to create
promotional codes – on need -, and may redeemed and added to the account, as
well as with regard to other features or benefits related to services, and / or service
of external service providers subject to any additional conditions set by “CABBY”
for ELECTRONIC TRANSPORT SERVICES CO. L.L.C., on basis of each promotional
code in particular. Regarding promotional codes, user / client must agree to the
following:
Not to be copied, sold, or to transfer its ownership –by any way – or to be made as
available for public (whether published on public form or otherwise), unless
expressly permitted by “CABBY” for ELECTRONIC TRANSPORT SERVICES CO. L.L.C.
It may be disabled by “CABBY” for ELECTRONIC TRANSPORT SERVICES CO. L.L.C., for
any reason without bearing any legal responsibility towards the same.
To be used – only - according to the especial conditions situated by “CABBY” for
ELECTRONIC TRANSPORT SERVICES CO. L.L.C., for each promotional code.
Not appropriate / valid for cash payment method.
It may expire prior use by user / client, and “CABBY” for ELECTRONIC TRANSPORT
SERVICES CO. L.L.C., preserve right to withdraw or deduct added codes by user /
client, and this is in event that “CABBY” for ELECTRONIC TRANSPORT SERVICES CO.
L.L.C., becomes aware or find that use or redemption of promotional codes was
wrong fraudulent, illegal or constitutes a violation of the applicable terms or these
conditions.
Car can be only being used as a mean of transportation by person / persons that
name / names mentioned in request of service, whether user / client or contracted
approved Driver.
Table with all details of related information of driver required minimum age, and
the minimum age of cars licensing based on categories – groups:
Defined requirements applicable on each of approved & contracted drivers:
| CATEGROY | MINIMUM DATE ISSUANCE OF DRIVING LICENSE | DRIVER MINIMUM AGE |
|---|---|---|
| (21) YEARS | ISSUE DATE NOT LESS THAN (2) YEARS | ECONOMIC |
| (24) YEARS | ISSUE DATE NOT LESS THAN (3) YEARS | AVARAGE |
| (27) YEARS | ISSUE DATE NOT LESS THAN (4) YEARS | LUXURY |
All fees related to service request will be charged to approved credit card in his
personal account.
In order for user / client to be able to benefit from his insurance coverage in the
event of any damage, he must report incident by calling emergency & police of
traffic, stay not to leave the vehicle or the accident site.
At the end service, user / client must check his personal belongings inside the
vehicle. Remaining Personal belongings inside the vehicle lies on user / client,
“CABBY” for ELECTRONIC TRANSPORT SERVICES CO. L.L.C., cannot be hold
responsible for loss of any property carried or left in the vehicle by user / client.
Also, user / client releases “CABBY” for ELECTRONIC TRANSPORT SERVICES CO.
L.L.C., from liability completely against any claim, judicial procedures, accusations,
complaints and damages that may occur as result of such loss or damage, or in
connection herewith.
TRAFICC FINES:
Payment of any issued traffic fines as a result of non-compliance with traffic rules
(including entering incorrect lane on bridges and highway), is obligated by: Service
Provider (second party) and its drivers, according to mentioned provisions in the
agreement of contracted service provider (second party).
Upon process of traffic violation collection, which takes place during contracting
period with contracted service provider approved drivers, second party contracted
service provider will bear all violation fees and fines to his account, regardless to
traffic penalty fees or classification.
EARLY ARRIVAL THAN EXPECTED TRIP START TIME OR DESTINATION:
In event of driver early arrival than start time of the trip, no additional fees or values
will be calculated, but it will be taken into consideration that – according to
applicable terms & regulations – to enable user / client to use it for early start –
based on his acceptance & if possible -, also, in event of driver early arrival to
destination (before the expected time), will not be subject to financial obligations
by user / client, but it will be taking into consideration in the Driver Trips record.
Upon ends of service, user / client will not able to extend service period by one
side, this entails new service registration with documented approval of service
provider and supplier. Or user / client agrees to provide services with another car
if service provider doesn’t agree –for any reason- to user / client request to extend
service period – anyway – upon expiry of specified/defined service period in
approved application. User / client leave the car at the specified destination
location.
We commit to extend service request according to new service terms, and in event
of that requested service application by user / client is approved necessary
measures will be taken to provide service at the new agreed price as per approved
request application.
User / client acknowledges that failure to leave the vehicle in-spite of ends of
contracted trip, is constitutes a crime under the provisions of Criminal Code, and
keeping vehicle or driver outside service period. Also, acknowledges and declare
that he is aware that he cannot benefit from insurance, guarantees and legal rights
after ends of required service period and / or during illegal use of vehicle in event
of extension request, during reservation period after the start date of required
service period, price will be reviewed / recalculated by system, additional amount
will be deducted from user / client credit, debit card or accepted payment partner
which specified in beginning of his account.
Reservations can be cancelled (24) hours prior to due reservation date & time, no fees will be charged in this case. In case of Pre-Booking situation, if cancellation request was less than (24) hours -considering reservation request details-, cancellation and no-show fees will be deducted OR debited to the Client account at the discretion of “CABBY” for ELECTRONIC SERVICES CO. L.L.C., and balance will be refunded to specified card in service request (within a period of: three to five working days).
In event of absence (no-show) at the specified start time of the trip as in reservation request, trip status will be turn to no-show after 10 minutes, and no car from any group will be guaranteed and user / client reservation will be cancelled in the event of absence (no-show), in both scenarios: with a call for notification or without.
arrival & waiting period:
upon reaching the Customers’ specified location, a
notification will be sent to the mobile application to inform the customer that the
Driver has arrived at the required destination. Driver will wait for the customer for
a grace period of Five (5) minutes, if customer doesn’t respond to the Driver and
fail to present within this five (5) minutes period, driver is authorized to leave and
be free to accept another ride request.
Waiting Charges:
If the customer arrives late, he should notify the driver that they
are running late (either through Application chat or through phone-call). In such
cases, waiting charges will be applicable @(AED.0.50) per minutes, starting from
the 6th minute upon the customers’ late arrival and confirmation of their ride.
Cancellation Charges:
In event of further delay or if the customer anticipates not
being able to board within the frame of Ten (10) minutes time-line, driver should
contact the customer to inquire about the situation. If customer doesn’t board
within the ten (10) minutes from driver arrival time, cancellation charges will be
applicable @(AED.15.60) plus waiting charges. Customer will be notified that the
ride is cancelled and cancellation charges will be applicable @(AED.15.60) plus
waiting charges.
Split Fare:
If customer choose to split fare among multiple individuals, a
convenience fee of (1.60%) Plus fixed fees of (0.25 Fills), will be applied to each
individual’s shared amount.
Client service contact number of “CABBY” for ELECTRONIC TRANSPORT SERVICES
CO. L.L.C., (04-8886731), also, for more information and acknowledgment, you can
visit the official website https://cabby.tech
Claims of Copyright Infringement:
Claims of copyright infringement should be sent to operations@cabby.tech
NOTE:
“CABBY” for ELECTRONIC TRANSPORT SERVICE CO. L.L.C., may give notice by means
of general notice on its platform, electronic mail as specified in account, or by
written communication sent to set forth address in accounts. In return “CABBY”
for ELECTRONIC TRANSPORT SERVICES CO. L.L.C., to receive notice by written
communication to email.
- All credit/debit cards detail and personally identifiable information will NOT be stored, sold, shared, rented or leased to any third parties.
- The official website as the official plat-form of “CABBY” for ELECTRONIC TRANSPORT SERVICES CO. L.L.C., will not pass any debit/credit card details to third parties.
- Users / clients of “CABBY” for ELECTRONIC TRANSPORT SERVICES CO. L.L.C., to understand that regarding the use of its services leads to imposition of fees in return for services obtained from an external service provider. “CABBY” for ELECTRONIC TRANSPORT SERVICES CO. L.L.C., to facilitate to users’ / clients payment of applicable fees on behalf of the external provider BEING payments collection agent of third party service provider’s, payment of fees in this manner to be considered as effective as if payment been processed directly by user / client to the external service provider, and fees will include applicable taxes as stipulated by law.
Everyone is committed to settle dues related to any of terms of service and existing
contract through the agreement.
Data and information that may reach to second party: service provider within this
contract or concluded agreement are considered as (CONFIDENTIAL), and both
parties agree to consider it as such, must remain confidential and to be revealed to
any other party even after the expiry of contract its cancellation.
That was as what we have about latest services through the application of “CABBY”
for ELECTRONIC TRANSPORT SERVICES L.L.C., hope that may interest everyone and
be at their including; start with user / client, representatives of service providers
arties and their approved drivers.
Note: Official WEBSITE (https://cabby.tech), is subject to change.